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In this case, we observe the conflict that occurred between the teenagers of Hispanic Culture - Catholic Religion and Egyptian and Muslim Religion. In our study of the cross-cultural communication, we can identify psychological, sociological, and linguistic aspects that result the effectiveness of interaction.

Firstly, from the sociological part, the above-mentioned intercultural communication was not very effective due to different values and stereotypes manifested in the behavior of people. We consider the behavior of Teresa, who did not understand the reasons of Isis's being worn with so many clothes on such a hot day, and Isis' reply on this.

From the psychological part, one can explain the reaction of the Egyptian student on the negligent remarks about her culture. First, the impact of cultural differences on the processes of categorization and interpretation as well as the nature of the relevant behavioral patterns influenced the emerging communication process or transmitted through its complex categories - values, motives, attitudes, stereotypes, and prejudices.

There were misunderstandings due to being from different cultures. Isis's primary reason to dress in this manner is that it is a part of her culture. She likes meeting her cultural expectations and being an active part of her culture. By dressing in a more moderate way and concealing more Egyptian culture states, they are showing respect for themselves and others within their culture.

Teresa, on the contrary, underlines that there are cultural differences in dress expectation in society for the American culture where people used to wear in the way they like in order to express their individuality. According to the Egyptian culture, the women, being dressed modestly, not only eliminate unnecessary attention but also keep concealed until they present themselves to loved ones in a more private home setting. Isis has adjusted to U.S. customs, but nothing in these customs informs about the dress and apparel expectations that freedom to be who an individual wants in America gives a right for the Egyptian girl to be who she is.

I think that if an unwanted conflict with other cultures still could not escape, and one feels that it was his or her fault, he or she should try to refrain from demonstrating a negative response. Isis reacted very rude stating that Teresa dressed like a slut. That was wrong for her, but she accepted an apology. However, she still could not understand why girls from other cultures had their bodies for everyone to see. For her, this means to disrespect herself. In Isis's culture, women should only show their skin to their husband at home in a private setting.

Teresa, from her point of view, believed that she should not cover her body all up and let people guess what gorgeous body was underneath all that. She was up brought in a society with free opinions, which were constantly opposite Isis's cultural values.

In this case, the girls, in order to prevent misunderstandings, used the so-called "active listening" when they repeated the interlocutor's words, waiting for confirmation of correct understanding of the statements. However, even that does not guarantee one hundred percent match between the message and its interpretation, if affected some extra-linguistic cultural nuances.

After a talk, the two girls exhausted their conflict. They used such method of conflict resolution as fostering communication among problem-solving, disputants. They drafted agreements that meet their underlying needs and found the win-win solution. They agreed that they should not be fighting over why people from different cultures dressed in a different way and should learn to accept other people as being special from them and letting them do as they wish. Isis concluded that Teresa had a right to choose whether to display her body to everyone whereas she had made a choice to display it only to her husband. Cultural differences are what make this country great, and both girls should learn to live with regardless of what people think. Both cultures are different; however, the girls agree that does not mean they cannot share in their freedoms of being in America now and does not mean they cannot be friends.

To make a conclusion, one should underline that the differences will always exist in cultures. 

The girls would become friends and try to learn more about the history and culture of each of other. Perhaps, a trip to Egypt and familiarity with Isis's family, with their traditions and concepts would help Teresa to understand the essence of the Egyptian culture. Teresa could introduce Isis to her friends. Naturally, each of the girls left to her own opinion, but they could take steps to meet each other.

References

Augsburger, D. (1992). Conflict mediation across cultures. Louisville, KY: Westminster John Knox Press.

Bar-Siman-Tov, Y. (Ed.). (2004). From conflict resolution to reconciliation. New York, NY: Oxford University Press.

Bercovitch, J., & Jackson, R. D. W. (2009). Conflict resolution in the twenty-first century: Principles, methods, and approaches. Ann Arbor, MI: University of Michigan Press.

Kellett, P. M. (2007). Conflict dialogue: Working with layers of meaning for productive relationships. Thousand Oaks, CA: Sage Publications.

Lorenzen, M. (2006). Conflict resolution and academic library instruction. LOEX Quarterly, 33(1-2), 6-9, 11.

Wilmot, W., & Hocker, J. (2007). Interpersonal conflict. New York, NY: McGraw-Hill.

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