CEO Addressing

The article analyzed in the paper is titled “The Effect of Training and Development on Employee Attitude as it Relates to Training and Work Proficiency”, by Truitt L. Debra. It studies the relation of the employees and their training experiences as well as their attitude to the assessed work capability in three profit-making organizations and one institution of learning. The results of the study indicate that the employees who are trained by organizations have optimistic feelings regarding the training they undergo. In addition, the study found out that the employees with an optimistic attitude to training have showed capability at work. The bottom line of the industry is that employee training and education enhance employee attitude which, in turn, improves employee working capability. The study is similar to the proposed KPMG research since it deals with the organizations that aim at making profits, paying their employees as well as and training and educating them the same way KPMG does. In addition, the topic studied in the article is similar to the proposed topic which intends to research whether the employees are happy with the current training and education programs at KPMG or not.

 
 

The study used a quantitative method of study, namely a survey. According to Haney (2015), a quantitative research method uses statistical data such as the one obtained from the surveys done by governments and always indicated in numbers. The study used a survey method, a structured instrument to do research and collect data from the participants in three for-profit organizations and one educational institution. In addition, the study is quantitative since the results rely on a huge sample size, 487 people working full-time in the organizations under analysis, which is characteristic of a population. The results of the study can also be replicated since the study has high reliability considering its score of Cronbach alpha of .915, which is above the agreed value of .70, and Guttman value of .815.

While I am planning to emulate the way the study by Truitt (2011) was done, I will not use their survey since the context of their study differs from mine; their survey specifically concentrated on obtaining information from two different industries with varied cultures (an educational institution and three for-profit organizations) while my research intends to study only one organization with only one culture, KPMG. Similar to the research paper by Truitt (2011), the proposed study will employ a survey method because it intends to use data and figures to analyze the results. I will use surveys to collect information from the employees in KPMG. I also intend to follow similar method procedures that the discussed study followed when collecting and analyzing data.

The proposed study will contact the CEO of KPMG to request permission to collect data from the company’s employees. The study will ensure the anonymity of the participants in order to follow the guidelines of the Human Subjects Committee and will involve the participants who volunteer to take part in the survey. It will also provide the participants with consent forms requesting them to wilfully sign them in order to know that the information collected will be confidential and will not be used for other purposes other than the study. According to the Office for the Protection of Research Subjects (OPRS) (n.d.), getting informed consent involves letting the participants know their rights and clarifying the aim of the study as well as informing them of  the processes to be undertaken and the possible benefits and risks of the study. I will choose participants who will be available and willing to take part in the survey. The study will be approved by the Institutional Review Board to ensure that it meets all the requirements for research whose participants are human subjects. It will utilize a 4-point Likert-scale to rate several items and Cronbach’s alpha to test for reliability. The hypothesis of the study will be tested using gamma and chi-square. The instrument of the study will be tested by the institution’s sociologist and human resource personnel to ensure that the survey questions aim at determining whether the employees are happy with the current training and education programs at KPMG or not.

The proposed study intends to collect data by administering the survey questionnaires to participants through the help of two individuals who will volunteer to assist. The participants will fill in the questionnaires, with the researchers awaiting and collecting the forms after they are filled. Due to the fact that a large sample size produces accurate outcomes while a very large sample size might also be expensive, the sample size for the proposed study will be determined by identifying the population size. It is the total number of people to be generalized in the study--number of employees in KPMG, the margin of error, which will be +/-5, confidence level, which will be 95%, and standard deviation, 95%, which will be the variance anticipated in the answers provided by the participants. The sample size will, thus, be calculated using the formula shown below.

Sample size = (Z score) × SD × (1-SD)/(confidence level)

Where SD is the standard deviation

With the number of employees of KPMG of 29,500 (KPMG LLP, n.d.), confidence level of 95% (z-score of 1.96), standard deviation of .5, and confidence interval of +/-5%, the sample size will be 385 participants if the study applies the formula above.

The proposed study will employ the Statistical Package for the Social Sciences (SPSS) since it is able to perform various kinds of analyses and produce results in various ways. It is also periodically updated, which makes the results of the analyses easy to understand and interpret. The software also provides a wide range of charts, graphs, and methods of analyzing data (Arkkelin, 2014) and costs as low as $41. In addition, some outputs are kept away from the data analysis.

Standard deviation indicates how the respondents’ answers vary. It is very difficult to determine whether the data collected is near the mean value or not and whether it is stretched in a broad scope. The proposed research will use a standard deviation of .5, which indicates that the data points in the research will be closely gathered. The proposed study intends to prove that the employees are more happy with the training and development programs organized externally rather than internally at KPMG, which is projected in Figure 1 below.

Projected results

Figure 1: Projected results

The budget for the proposed research is shown in Table 1 below.

Table 1: Budget of the proposed research

Item

Price

Collecting data

$45

Analyzing data

$70

Writing the research

$25

Printing/Publishing the research

$120

Presenting findings

$15

Total

$275

After doing the research, I intend to present it to the governing board of the company through Microsoft PowerPoint Presentation. Since the governing board consists of learned, knowledgeable, and experienced people, each slide in the presentation will contain brief information which will be straight to the point. The rest of the information in the slides that needs clarification will be written in the speaker’s notes section of the PowerPoint. The PowerPoint presentation will have the title slide, the executive summary slide, a slide with a  brief overview of the presentation, the literature review slide, the methodology slide, the results slide, the discussion slide, and the conclusion slide. The presentation will contain charts and figures to simplify facts and further illustrate the findings of the research. It will also be done on a colourful background with a good design which will be appealing to the eyes of the audience. I will prepare the presentation in advance and practice it to be familiar with its contents.

During the presentation, I will use my hands to stress the important points to the audience. I will also use gestures to enhance the words that I am going to pronounce; such words may include “increase”, “long”, and “short” among others. Since the dress code tells much about a presenter, I will dress in an official attire to add to the importance of the presentation. I will utilize a balanced stance to show my engagement with the clients while maintaining eye contact with them. I will also smile at the audience to enhance a friendly relationship with them. I will communicate well by pronouncing my words clearly so that the audience will be able to hear and elaborate the points which need further clarification. I will also allow the audience to ask questions after my presentation and respond to them afterwards.

In summary, the proposed research at KPMG intends to identify the type of employee training and education programs that employees like. It will use a quantitative research method to collect data from the participants and SPSS to analyze the data. I will obtain permission from the managers of the company to collect data from its employees and seek informed consent of the participants. In addition, I will seek the approval of the study from the Institutional Review Board and ensure that the instruments of measure aim at asking the research questions that will help answer them effectively. During the presentation, I will use a PowerPoint presentation with brief and clear information regarding the findings of the study. I am planning to make effective use of body language and view early preparation for the presentation as a key to its success.

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